Request Account Deletion
In compliance with Google Play policies, you can request the permanent deletion of your account and all associated data. The fastest and most secure way is from inside the app, where you're already signed in — this authenticates you automatically. If you can no longer access the app, email us and we'll verify your identity first.
Open the link below on your device, or go to Settings → Delete Account inside the app. Because you're already signed in, this confirms your identity and launches the deletion workflow directly — no waiting on a reply. If the app isn't installed, you'll be directed to download it.
Open deletion workflowIf you've uninstalled WattLog or can't sign in, email us with the subject "Account Deletion Request." Send it from the email address associated with your account so we can verify your identity before processing. We may reply with the in-app link to complete the request. Accounts created without an email (anonymous sign-in) have no credential we can verify, so they can't be deleted by email. To delete one, open Settings → Sign Out on the device and confirm — for an anonymous account this immediately and permanently deletes your account and all personal data tied to it (including your vehicle name and settings) and can't be undone, since there's no way to sign back in. Anonymized driving statistics that can no longer be linked to you may be retained for analytics, as described below. If you lose access to the device before signing out, the account can no longer be recovered or matched to you.
Email a deletion requestNote: Deletion becomes permanent once 30 days have passed and cannot be undone after that point. You may cancel your deletion request at any time before then by logging back into your account and confirming, when prompted, that you wish to keep it. If you decline to confirm, you will not be logged in and the deletion will proceed.
What Data Is Deleted
When you request deletion, the following are permanently removed from our production databases. Anonymous accounts are deleted immediately on sign-out. Email and Google accounts are fully removed within 30 days of the request (you can cancel within that window by signing back into your account):
- Your account and authentication details (Google, Email, or Anonymous tokens)
- Trip and charge logs
- Vehicle profiles
- Efficiency metrics and personal metadata
What Data Is Retained
- Household ("Community Property") data: Data you contributed to a shared Household is retained by that household for shared-vehicle integrity, even after your personal account is deleted, in accordance with your Community Property settings.
- Anonymized & aggregated data: Information that can no longer identify you may be retained for analytics and product improvement.
- Legal retention: We may retain limited records where required to comply with legal, tax, or fraud-prevention obligations.
Questions
For any privacy-related inquiries or to exercise your data rights, contact our privacy compliance team at:
the.wattlog.app@gmail.comSee our Privacy Policy for full details on how we handle your data.